Frequently Asked Questions

How long does delivery take?

Orders are usually dispatched within 24 hours and delivered across Pakistan in 2–4 working days. See Shipping & Delivery.

Do you offer Cash on Delivery?

Yes. Cash on Delivery is available across Pakistan – you pay when your order arrives.

Is delivery free?

Delivery is free on orders over Rs.1,500. For smaller orders, the delivery charge is shown at checkout.

What is your return policy?

You can request a return within 14 days of receiving your item. Read the full Return & Refund Policy.

Is your jewellery real gold or silver?

No. Our jewellery is artificial (fashion) jewellery – made from alloys, stainless steel, zircon stones and faux pearls – so it looks great at an affordable price.

Will the jewellery tarnish?

Stainless steel pieces resist tarnishing. Other artificial jewellery lasts much longer if you keep it dry and away from perfume and water. Read our jewellery care guide.

Are your rings adjustable?

Most of our rings are adjustable and fit most finger sizes. Check the product page for details.

How can I contact you?

Message us on WhatsApp using the chat button on our website, or use our contact page.